Privacy Policy

Who this applies to

This policy applies to the public Solurnis website, preview and audit intake forms, the invite-only client portal, Stripe-hosted checkout flows launched from Solurnis, and direct support follow-up tied to those services.

Solurnis operates the site and can be reached at [email protected] for privacy questions, correction requests, or deletion requests.

Information Solurnis collects

Preview requests

• Name, email address, business name, city or service area, website URL, website status, and the preview goal or improvement request.
• Request metadata such as source page, campaign value, status updates, and anti-spam honeypot fields.
• Preview-processing identifiers returned by Site Screener when a request is routed into that workflow.

Audit requests

• Business name, contact name if provided, email address, main need, scope/problem summary, timeline, city or service area, and website URL or no-site status.
• Request metadata such as source page, request status, relay status, and anti-spam honeypot fields.
• If the requester asks Solurnis to review and identify the issues, that choice is stored with the request.

Client portal and project records

• Client name, client email, preview title, preview path, feature entitlements, invite links, legacy reference codes, and project notes used to run the portal.
• Authenticated client user records, membership mappings, and private preview access data stored through Supabase.

Billing and checkout metadata

• Checkout email, selected item identifiers, Stripe checkout session identifiers, Stripe customer identifiers, subscription identifiers, invoice identifiers, and payment status metadata.
• Solurnis does not receive or store full payment card numbers. Card payments are handled on Stripe-hosted checkout pages.

Technical and security data

• Essential session cookies for the client portal and internal admin access.
• Standard hosting, security, and request logs created by infrastructure providers such as Cloudflare and the Solurnis hosting environment.

How Solurnis uses information

• To review preview and audit requests, respond to inquiries, and send the right next step.
• To prepare previews, scopes, quotes, portals, support follow-up, and project delivery.
• To create and manage invite-only portal access, preview codes, and approved checkout options.
• To process billing, recurring service setup, and post-checkout support using Stripe-hosted payments.
• To prevent abuse, keep the site secure, troubleshoot problems, and maintain service records.

When Solurnis shares information

Solurnis does not sell personal information. Solurnis may disclose information to service providers that operate the workflow, including:

• Stripe for hosted payments, billing, subscriptions, and checkout confirmation data.
• Supabase for client authentication, invite-only portal access, and portal data storage.
• Site Screener for preview intake routing and concept generation workflows tied to preview requests.
• FormSubmit for audit-request email relay after the request is stored by Solurnis.
• Cloudflare and hosting providers for site delivery, security, logging, and infrastructure operations.
• Service-specific AI providers such as OpenAI or Anthropic only when a client engagement actually includes automation or AI-assisted workflow work. Ordinary website visitors are not automatically routed into those tools just for visiting the site.

Cookies and similar technologies

Solurnis currently uses cookies that are necessary to run portal and internal session flows. These include client portal session cookies such as solnet_client_access and solnet_client_refresh, plus the operator-only admin session cookie solnet_admin_session.

As of the last update on this page, Solurnis is not using advertising pixels or cross-site behavioral tracking cookies on the public site. If that changes, this policy should be updated before those tools go live.

Some browsers offer a “Do Not Track” setting. Because Solurnis does not currently run cross-context behavioral advertising on the public site, Solurnis does not use a separate Do Not Track response model at this time.

How long Solurnis keeps information

• Preview and audit request records are generally kept long enough to review the request, follow up, support future scoping, and maintain a business record of the interaction.
• Client portal, invite, and project-access records are generally kept for the duration of the project or support relationship and for a reasonable period afterward to support follow-up, billing, and recordkeeping.
• Billing and transaction metadata may be kept longer when needed for accounting, tax, fraud prevention, or dispute handling.
• Infrastructure and security logs are retained according to provider limits and operational needs.

Security and handling standards

Solurnis uses a mix of hosted providers, access controls, session cookies, provider-managed authentication, and operational safeguards intended to protect business and contact information. No internet-facing system can be guaranteed perfectly secure, so Solurnis cannot promise absolute security.

California and US privacy requests

California residents and other US-based requesters may email [email protected] to request access, correction, or deletion of information Solurnis controls, subject to lawful exceptions and the need to verify the requester.

• Solurnis does not sell personal information.
• Solurnis does not knowingly share personal information for cross-context behavioral advertising.
• Solurnis will not discriminate against someone for making a good-faith privacy request.

Children’s privacy

Solurnis is built for business and professional service inquiries. It is not directed to children under 13, and Solurnis does not knowingly collect personal information from children through this site.

Changes and contact

Solurnis may update this policy as the preview, audit, portal, payment, or automation workflows change. Material updates should be reflected on this page with a new last-updated date.

Privacy questions, correction requests, deletion requests, and notice requests can be sent to [email protected].